The Department of Information Services proudly presents . . .
2847 is now on access@APS!
2847 is the new APS Staff help desk ticketing system that replaces HEAT.
You can –
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Go to http://staff.access.apsva.us – and click on the big blue button
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Access the web portal directly at http://2847.apsva.us – click on “Submit a Request” in the upper right hand corner
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Send an email to: 2847@apsva.us
Once your request is received at the Service Support Center it will be routed to the appropriate IS Staff member to assist you with your request.